
If you think you want to start the call center newly, or shave costs a little more though had done outsourcing outside up to now, first of all, will you think from our "d customer service"?
It corresponds to inbound and outbound.
The call center service of our company is sent from Dalian in China. It is possible from 150,000 yen a booth / a month including the labor cost and the communication expense.
We will provide service by an overwhelming cost performance more than Japan. It is Japanese also in China with a similar quality to Japan high.
| Training of Dalian to operator | |
| 1, | Our call center supervisor resides in the locale. It trains to a local operator based on meeting in Japan. |
| 2, | Execution of skill check by monitor test in Japan. |
| Reason that can be managed low-cost | |
| 1, | It is providing with service by a local price, some fee systems in the vicinity of half the price are achieved compared with Japan. |
| 2, | Communication cost is free between Tokyo and Dalian. To connect directly Dalian with Japan in the line only for international, the call charge achieves the same price in Japan. |