FULLCAST MARKETING Co.Ltd.

Callcenter Business

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What is Callcenter Business?


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What is Callcenter Business?H

What is Callcenter Business?

It chiefly divides from Tele-marketing into inbound and outbound by the marketing strategy that uses the call center.

Inbound is a business of the reception type; a technical support of the enterprise and the consultation of the customer.

Outbound is a business of the sending type that executes to contact a parson by phone and the marketing research of the sales promotion by B to B and B to C as a proxy.

Our company not only executes the business as a proxy but also the Tele-marketing knowhow is used, and the data base is analyzed, investigated, operation from thorough planning, and verifies it. Your business scheme is constructed by consistent flow.

Callcenter Business
We promote New development and the maintenance expansion of the business opportunity.
Three points by which one telephone becomes your strong business tool.
Investigate Investigate

Thorough research concerning matter and analysis of data.


Consider Consider

A strategic, exact original toque script is made by itself as a result of deriving by the analysis result.


Guide Guide

The education of the overall staff is executed from the structure and the idea to the goal setting to not only the headquarters but also the agency.


These especially demonstrate the effect in the outbound (sent Tele-marketing).
Please consult us who abundantly has the case with "Attack" by all means.

Service area
[1] Service for potential customerX
Various Tele-marketing.
xhibition / Gather customers to event.
Key-man research.
PRDM (mail / facsimile / e-mail).
DM pre-call.
Business appointment acquisition.
[2] Service for potential customer
DM following.
Promotion of coming and coming to a store.
Admission promotion.
Coming and those who come to a store following.
Order acquisition.
Business appointment acquisition.

[3] Service for existing customer
Repetition promotion.
Contract update promotion.
xisting customer reinvigoration.
Repetition order promotion.
Survey of customer satisfaction.
New Product information.

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